Who we are
Our website address is: https://www.bigislandfarms.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Big Island Farm’s privacy and security measures are designed with your privacy in mind. Any personal information that you provide to Big Island Farms (BIF) is used for the purpose of receiving BIF communications, purchasing BIF programs, market research and personalizing and enhancing your web experience with BIF, and for no other purpose. BIF’s specific privacy policies are outlined below.
How We Collect the Information
BIF obtains information from you in the following ways: (1) from applications to our programs; (2) from navigational information about where visitors go on our website; (3) from transactions initiated from our online store; (4) from subscription sign ups.
The Information We Collect
In order to provide users and subscribers with the most efficient and enhanced service and to better understand which programs may be the best fit, we may request any of the following information from you: name, address, telephone number, email address, gender, year of birth.
How We Use the Information
To send you information/materials via email or mail about programs, offers and news we think could interest you. This information may relate to new programs, discounts, upcoming slideshows and news about BIF. We only send you this if you have opted-in to receive BIF catalogs, newsletters or emails messages.
To analyze visits to the website and learn about the interests of our visitors in aggregate and also on personal level to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.
The information obtained from registration online is used to provide us with contact details so that we may get in touch with you to complete the registration process and/or opt-in to receive occasional emails, which provide you with the latest and greatest information regarding BIF and its products.
The navigational information allows us to see which areas of our Web site are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional non-personally identifiable information (for example, browser version, IP address) may be collected which will provide information regarding the general use of our website.
BIF will never sell any information about you to anyone.
BIF will only send emails to you if you ask for them by providing your email address and you can easily unsubscribe at any time you want. BIF has a company policy not to flood people with email correspondence, but simply gives you periodic information so you can stay up to date on what BIF is offering. BIF also uses your email address to confirm credit card transactions when you pay for products or programs, to confirm application entries to a program, and to respond to any inquiries you make online. All emails you receive will provide you with information as to how to get off the email mailing list if you so desire.
If you would like to update your mailing information or want your name and address removed from BIF’s direct mailing list you can give us a call at 808-775-1215 8am-4pm PST M-F.
Opt Out / Unsubscribe
We will provide you with a return email opt-out address in each email that we send to you so that you may opt out of receiving future email communications. This return opt-out address will be operational for at least 30 days following the date the email was originally sent to you. You may also request to stop receiving communications from BIF at anytime by sending us an email at firstname.lastname@example.org or calling us at 808-775-1215 8am-4pm PST M-F.
You may still receive catalogs or emails from BIF for several weeks after your request is received.
Updates to Privacy Information